Terms and Conditions

1. Detailed description of goods and/or services

Vini Italia is the exclusive importer of Valdo Prosecco and Spumante in Southern Africa.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 to 10 days and delivery confirmed by way of email.

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Vini Italia is subject to availability. Cancellation of orders by the client will attract a 20% administration fee.

5. Customer Privacy policy

Vini Italia shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on: https://www.justice.gov.za/legislation/acts/2000-002.pdf

6. Payment options accepted

Payment may be made via Visa, MasterCard Cards or by bank transfer into the Vini Italia bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Vini Italia via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Vini Italia separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Vini Italia takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Valdo chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (78 Corlett Drive, Birnam, Johannesburg, 2196) .

12. Variation

Vini Italia may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Vini Italia based in South Africa.

14. Vini Italia contact details

Company Physical Address: 78 Corlett Drive, Birnam, Johannesburg, 2196 Email: info@vinitalia.co.za Telephone: 010 020 3938